services

Refund Policy - Agastiyar Research and Technologies

We value the trust of our Users. In order to honour that trust, we have created this refund policy (“Policy”) to work in a transparent manner. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our User, concerning any or service you avail from us. The policy concerning refund requests, shall be following the clauses as set forth:

CANCELLATION REQUESTS

The Company at its sole discretion may cancel any Subscription(s):

  • if it suspects a User has undertaken a fraudulent transaction, or
  • if it suspects a User has undertaken a transaction which is not following the Terms of Use, or
  • in case of unavailability of a service, or
  • For any reason outside the control of the Company, or
  • if the Company does not want to do business with the User

The Company maintains a negative list of all fraudulent transactions and non-complying Users and reserve the right to deny access to such Users at any time or cancel any Subscription placed by them in future.

USER REFUND

A User can opt for availing the Services for payment of a non-refundable amount. The payment made by the User is non-refundable once the User has registered for the Services.

The Payments made by the Users using the Platform are also refundable under the following circumstances:

  • If the User made extra payment by mistake, then the remaining amount will be returned to the User.
  • All refunds will be remitted via Bank, payment gateways and any UPI payments (Google Pay, Paytm, etc.) will be processed within Eleven months from the payment made by the User.

The Company will not be able to refund any third-party payment gateway charges incurred at the time of payment. Further, the Company may deduct any transaction fee incurred for reversing the transaction.